Effective Date: December 23, 2020
This Privacy Policy describes the types of information that Booking Zone, Inc. collects in connection with its website (www.bookingzone.com), our mobile sites, and our use of social media sites (collectively, the “Sites”), and any other personal information obtained when you call, email, or otherwise communicate with Booking Zone. By accessing the Sites on any computer, mobile phone, tablet, or other device, making a purchase from Booking Zone, or otherwise interacting with Booking Zone, you agree to the terms of this Privacy Policy. If you do not agree to the policy, please do not use the Sites.
We may modify this Privacy Policy at any time, and will post the current version on the Sites. We encourage you to periodically review our Privacy Policy to stay informed about how we are using the information we collect.
Information That You Give Us
For the 12-month period prior to the date of this Privacy Policy, we explain here what categories of personal information we have collected, where we got it from, and with whom we have shared it:
| Category of Personal Information Collected | Source | Purpose for Collection | Categories of Recipients |
|---|---|---|---|
| Contact/ Registration information: such as name, postal address, email, telephone number, account username and password, business contact information, and any information you may provide to us. | From our customers when they visit our website, make a purchase, call us, sign-up for emails or another service, or otherwise interact with us. | • Communicate with and respond to customers about our products and services, or work we perform including identity verification or to meet legal obligations. • Provide the Services • Personalize your experience • Send marketing communications • Provide a quality user experience • Protect our users, Services and properties • Build and manage business-to-business relationships • Market and advertise for third parties |
We may share this information with select marketing, information technology, or other service providers and partners. |
| Browsing information: such as your IP address, MAC address or other device identifier, the kind of browser or computer you use, pages and content that you visit on the Sites, what you click on, the state and country from which you access the Sites, date and time of your visit, and web pages you linked to our Sites from. | Our Sites and your interactions with the Sites, including through the use of cookies and other tracking technologies explained further below. | • To evaluate usage of the Sites and improve performance and Client Services; to protect the security and integrity of the Sites and our business, such as preventing fraud, hacking, and other criminal activity or to meet legal obligations. • To provide the service and personalize your experience. |
Our service providers who help us with fraud protection and website analytics. |
| Purchase Data: such as service, activity, or event purchased, date, amount spent, geographic data. | From our customers when they visit our website and make a purchase. | Authorizing of credit card and other financial transactions for our clients and their customers. | Third party service providers who provide the services that you purchase and consume. |
| Payment information: name, card issuer and card type, credit or debit card number, expiration date, CVV code, and billing address. | From our clients and their payment card issuers. | Analyze purchase patterns to recommend or suggest items for purchasing. | Our service providers who process payments for us; they are prohibited from using personal information for any other purposes and are contractually required to comply with all applicable laws and requirements, which includes the Payment Card Industry Data Security standards. |
| Suspected crime information: details of your identity, image, name and address, suspected or alleged thefts, fraud, assault or other criminal behavior. | From crime and fraud prevention agencies, from you, witnesses, and from the police. | To protect customers, the public and our business against risks and crime. | Law enforcement and other governmental authorities in accordance with applicable law, and our professional advisors. |
Category of Personal Information Collected
Contact/ Registration information: such as name, postal address, email, telephone number, account username and password, business contact information, and any information you may provide to us.
Source
From our customers when they visit our website, make a purchase, call us, sign-up for emails or another service, or otherwise interact with us.
Purpose for Collection
• Communicate with and respond to customers about our products and services, or work we perform including identity verification or to meet legal obligations.
• Provide the Services
• Personalize your experience
• Send marketing communications
• Provide a quality user experience
• Protect our users, Services and properties
• Build and manage business-to-business relationships
• Market and advertise for third parties
Categories of Recipients
We may share this information with select marketing, information technology, or other service providers and partners.
Category of Personal Information Collected
Browsing information: such as your IP address, MAC address or other device identifier, the kind of browser or computer you use, pages and content that you visit on the Sites, what you click on, the state and country from which you access the Sites, date and time of your visit, and web pages you linked to our Sites from.
Source
Our Sites and your interactions with the Sites, including through the use of cookies and other tracking technologies explained further below.
Purpose for Collection
• To evaluate usage of the Sites and improve performance and Client Services; to protect the security and integrity of the Sites and our business, such as preventing fraud, hacking, and other criminal activity or to meet legal obligations.
• To provide the service and personalize your experience.
Categories of Recipients
Our service providers who help us with fraud protection and website analytics.
Category of Personal Information Collected
Purchase Data: such as service, activity, or event purchased, date, amount spent, geographic data.
Source
From our customers when they visit our website and make a purchase.
Purpose for Collection
Authorizing of credit card and other financial transactions for our clients and their customers.
Categories of Recipients
Third party service providers who provide the services that you purchase and consume.
Category of Personal Information Collected
Payment information: name, card issuer and card type, credit or debit card number, expiration date, CVV code, and billing address.
Source
From our clients and their payment card issuers.
Purpose for Collection
Analyze purchase patterns to recommend or suggest items for purchasing.
Categories of Recipients
Our service providers who process payments for us; they are prohibited from using personal information for any other purposes and are contractually required to comply with all applicable laws and requirements, which includes the Payment Card Industry Data Security standards.
Category of Personal Information Collected
Suspected crime information: details of your identity, image, name and address, suspected or alleged thefts, fraud, assault or other criminal behavior.
Source
From crime and fraud prevention agencies, from you, witnesses, and from the police.
Purpose for Collection
To protect customers, the public and our business against risks and crime.
Categories of Recipients
Law enforcement and other governmental authorities in accordance with applicable law, and our professional advisors.
Privacy Policy
You can also download our full Privacy Policy: here, or email any questions to privacy@bookingzone.com.
In some jurisdictions, individuals may have the right to opt-in or withdraw consent for certain uses. If you reside in such jurisdictions, you may have additional rights which are detailed below, “Access, Correction and Deletion.”
Information We Collect Automatically
When you visit the Sites, we may collect certain information from you, including your Internet Protocol (IP) address, MAC address, browser type, operating system, device-identifying information, the specific web pages visited during your connection, and the domain name from which you accessed the Sites. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Sites, the areas or pages of the Sites that you visit, the amount of time you spend viewing the Sites, the number of times you return to the Sites and other clickstream data. We may also use non-personal or aggregated information for statistical analysis, research, and other purposes.
Like many commercial websites, we analyze how visitors use our Sites through what is known as "cookie" technology or similar tracking tools. A cookie is a small text file that is placed on your computer when you access the Sites and allows us to recognize you each time you visit the Sites. We may use cookies to: (1) allow you to use the Sites without having to re-enter your username and password; (2) enhance or personalize your usage of the Sites and shopping experience; (3) monitor Sites usage; (4) manage the Sites; and (5) improve the Sites and our products and services, including providing you with interest-based ads. For more information on our advertising, see below: “Interest-Based Advertising.”
If you choose, you can set your browser to reject cookies or you can manually delete individual cookies or all of the cookies on your computer by following your browser’s help file directions. However, if your browser is set to reject cookies or you manually delete cookies, you may have some trouble accessing and using some of the pages and features that are currently on our Sites, or that we may put on our Sites in the future. Note that browser-management tools for cookies are outside of our control and we cannot guarantee their effectiveness.
Google Analytics: Booking Zone may use Google Analytics to evaluate use of the Sites for our internal purposes such as evaluating usages of the Sites. To learn how Google Analytics collects and processes data, please visit: “How Google uses data when you use our partners’ sites or apps” located at https://www.google.com/policies/privacy/partners.
Do Not Track (DNT): This is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At the present time, the World Wide Web Consortium, or W3C, has not yet established universal standards for recognizable DNT signals, and therefore Booking Zone and the Sites do not recognize DNT.
We may combine the information we collect through cookies, web beacons, or other technology tools with other information we have collected from you or information from other sources.
Interest-Based Advertising
We may use third-party advertising companies that use tracking technologies to serve our advertisements across the Internet. These companies may collect information about your visits to the Sites and other websites and your interaction with our advertising and other communications. These advertising companies serve ads on behalf of us and others on non-affiliated sites, and some of those ads may be personalized, meaning that they are intended to be relevant to you based on information collected about your visits to the Sites and elsewhere over time. Other companies may also use such technology to advertise on our Sites.
You have the choice to tell us not to collect and use this information, and in some jurisdictions, we will only engage in interest-based advertising if you opt-in. If you would like more information about this practice and to know your choices concerning interest-based ads, visit:
http:s//www.networkadvertising.org/choices/
https://www.aboutads.info/choices
Access, Correction, & Deletion
We respect your right to access and correct your personal information. You may access your personal information by signing into your account. From there, you can correct or modify your information. You may also exercise your rights, subject to applicable laws, to request that we delete or restrict access to your personal data. We may need to retain it for legally permitted purposes and this will be explained to you if necessary.
If you need assistance correcting or updating your personal information, or would like to request that we delete your personal information, please contact us using the contact information detailed in the “Contact Us” section below.
Retention of Personal Information
Personal information that we collect, access or process will be retained only as long as necessary for the fulfilment of the purposes for which it was collected, unless otherwise provided in agreements between you and Booking Zone or as required or authorized by law. Personal information that is no longer required to fulfill the identified purposes will be destroyed, erased or made de-identified.
Security
We maintain reasonable and appropriate measures designed to maintain information we collect in a secure manner. We have taken certain physical, electronic, and administrative steps to safeguard and secure the information we collect from visitors to the Sites. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.
Children
The Sites are not directed to children and we do not knowingly collect any personal information from children under the age of thirteen without verifiable parental consent. If you believe that a child has provided personal information to us, please contact us promptly as described below, and we will endeavor to investigate and delete such information from our systems.
Third Party Websites
The Sites may contain links to third-party websites, such as social media sites like Facebook and Twitter, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these websites. Accordingly, we recommend that you review the privacy policy posted on any external site before disclosing any personal information. Please contact those websites directly if you have any questions about their privacy policies.
Changes to This Privacy Policy
We may change this privacy policy from time to time, including as required to keep current with rules and regulations, new technologies and security standards. When we do, we will post the change(s) on our Sites. If we change the policy in a material and retroactive manner, we will provide appropriate notice to you.
Your California Privacy Rights
California law permits our customers who are California residents to request certain information about our disclosure of personal information to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. To make such a request, please contact us as described below under “Contact Us.”
If you are a California resident, California law provides you with the following rights with respect to your personal information:
• The right to know the categories or specific personal information we have collected, used, disclosed and sold about you. To submit a request to know, you may email us at privacy@bookingzone.com. Please include “Privacy Rights Request” in the subject line of your email and indicate the nature of your request. You also may designate an authorized agent to make a request for access on your behalf.
• The right to request that we delete any personal information we have collected about you. To submit a request for deletion, you may email us at privacy@bokingzone.com. Please include “Privacy Rights Request” in the subject line of your email and indicate that you want your personal information deleted. You also may designate an authorized agent to make a request for access on your behalf.
When you exercise these rights and submit a request to us, we will verify your identity by asking you for identifying information such as your email address, telephone number, order number, or the last four digits of a credit or debit card used at Bookingzone.com. We also may use a third party verification provider to verify your identity.
Your exercise of these rights will have no adverse effect on the price and quality of our goods or services. For the 12-month period prior to the date of this Privacy Policy, Booking Zone has not sold any personal information about its Clients or their employees or about the customers of our Clients; nor does it have any plans to do so in the future.
Visitors from Outside the United States—Cross-Border Transfer
The Sites are hosted in the United States. If you are visiting the Sites from outside the United States, your information may be transferred to, stored and processed in the United States or other countries in accordance with this Privacy Policy. The data protection and other applicable laws of the United States or other countries may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. Your information may be available to government authorities under lawful orders and law applicable in such jurisdictions. By using the Sites and/or providing personal information to us, you consent to transfer of your information to our facilities as described in this Privacy Policy.
Right to Lodge Complaints
We are transparent about the ways in which we collect and use personal information, and welcome your questions and concerns. If you have any concern or complaint about the way we handle your personal information, please contact us as described below. To the extent you believe we have not addressed your concerns or otherwise choose to do so, you have the right to lodge a complaint with a supervisory authority in the country where you reside and/or in the United States. For information on how you can file a privacy complaint with the Federal Trade Commission, please visit: https://www.ftccomplaintassistant.gov/
Contact Us
If you have questions or concerns about this Privacy Policy or how we collect and use the information of our customers, you can contact us:
• Email: privacy@BookingZone.com
• Regular Mail:
Booking Zone, Inc.
Attn: Privacy Compliance Officer
920 Intracoastal Drive Unit 501
Ft Lauderdale, FL 33304